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Pets Best vs Trupanion

Pets Best logo

Pets Best

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Trupanion logo

Trupanion

Full profile
Pet insuranceLast verified Oct 1, 2026
Verified facts for Pets Best and Trupanion, side by side
FieldPets BestTrupanion
FoundedDiffers2005Source: Pets Bestverified 2026-09-302000Source: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
HeadquartersDiffersBoise, IDSource: Pets Bestverified 2026-09-30Seattle, WashingtonSource: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
Insurance productsSame
  • pet
Source: Pets Bestverified 2026-09-30
  • pet
Source: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
Underwritten byDiffersAmerican Pet Insurance Company, Independence American Insurance Company, Independence Pet Insurance Company, or MS Transverse Insurance CompanySource: Pets Bestverified 2026-09-30American Pet Insurance Company (APIC)Source: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
States availableDiffers
  • AL
  • AK
  • AZ
  • AR
  • CA
  • CO
  • CT
  • DE
  • DC
  • FL
  • GA
  • HI
  • ID
  • IL
  • IN
  • IA
  • KS
  • KY
  • LA
  • ME
  • MD
  • MA
  • MI
  • MN
  • MS
  • MO
  • MT
  • NE
  • NV
  • NH
  • NJ
  • NM
  • NY
  • NC
  • ND
  • OH
  • OK
  • OR
  • PA
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VT
  • VA
  • WA
  • WV
  • WI
  • WY
Source: Pets Bestverified 2026-10-01
all 50 states, the District of Columbia and Puerto RicoSource: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
Coverage typesDiffers
  • accidents
  • illnesses
  • surgeries
  • cancer
  • optional routine wellness coverage
Source: Pets Bestverified 2026-10-01
  • New, unexpected illnesses and injuries
  • Surgeries, diagnostic tests, and dental
  • Behavioral and physical therapy
Source: Trupanionverified 2026-10-01
Reimbursement optionsUnknown on one sideOptions ranging from 70% - 90%Source: Pets Bestverified 2026-10-01Not verified
Deductible optionsUnknown on one sideAnnual deductible options ranging from $100 - $1,000Source: Pets Bestverified 2026-10-01Not verified
Waiting periodsDiffersvary by state and coverage typeSource: Pets Bestverified 2026-10-01five-day waiting period for injuries and a 30-day waiting period for illnessesSource: Trupanionverified 2026-10-01
Age restrictionsDiffersno upper age limit for enrollmentSource: Pets Bestverified 2026-10-01all cats and dogs under 14 years of age are eligible to enrollSource: Trupanionverified 2026-10-01
Eligibility notesUnknown on one sideNot verifieddogs and cats only, no breed restrictions; owner must live in the United States, Canada or Puerto Rico, or at any US military base worldwideSource: Trupanionverified 2026-10-01
How to get a quoteDiffers
  • online
  • phone
Source: Pets Bestverified 2026-10-01
  • online
Source: Trupanionverified 2026-10-01
How to file a claimDiffers
  • online
  • Pets Best mobile app
  • online customer portal
Source: Pets Bestverified 2026-10-01
  • direct payment to the veterinary hospital via Trupanion software
Source: U.S. Securities and Exchange Commission (EDGAR)verified 2026-09-30
Customer service channelsDiffers
  • phone
  • fax
  • mail
Source: Pets Bestverified 2026-10-01
  • phone
  • email
  • live chat
Source: Trupanionverified 2026-10-01
Notable limitationsDiffers
  • Accident & Illness plans do not cover preventive care or elective procedures, including annual wellness exams, vaccinations, flea and tick prevention, ear cropping, tail docking and feline declawing
Source: Pets Bestverified 2026-10-01
  • vet exam fees and taxes are not included in the policy
  • wellness and routine care fall outside of coverage
  • pre-existing conditions are not eligible for coverage
  • preventable conditions, such as certain parasites and dental problems that arise from missed routine cleanings, are excluded
Source: Trupanionverified 2026-10-01

Both companies write pet insurance. Of the fields we have verified for either company, 11 differ and 3 are unverified on at least one side. We do not pick a winner and we do not score either company.

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