How this site works
Contact
How an error on this site gets corrected, and what we do with one when it arrives.
Reporting an error
If a fact here is wrong, out of date, or contradicted by a company's own documentation, the useful thing to tell us is what the page says, what it should say, and where you saw the correct information. We check it against the source rather than taking either version on trust.
Correction received
It is stored and it is in the queue for someone to check against the source. We do not have a reply to send you, because the form asked for no way to reach you and no one is working the queue on a schedule.
Correction received, with something removed
It is stored and in the queue. Something in what you wrote looked like personal information, or the link you gave was not a plain web address, so that part was removed or dropped before anything was written down. The rest of what you wrote was kept as you wrote it.
Nothing was stored
That correction was missing the part that says what is wrong, or named a page we could not find, so nothing was stored. Please try again.
Too many submissions just now
We limit how much can arrive in a short time, because a person has to read each one. Nothing was stored. Please wait a while and send it again.
What happens to a correction
It is stored with the page it is about, what you said is wrong, what you said is right, and the source you pointed at. It then sits in a queue for a person to check against that source. We do not promise a response time, and nobody is working the queue on a schedule, so the honest description is that a correction is recorded and waiting rather than being acted on today.
Nothing we take asks for a name, email address or phone number, and there is nothing to sign in to. That is deliberate, and it has a cost worth stating: we have no way to write back to you, and no way to ask a follow-up question. Anything identifying that ends up in what you write is removed before it is stored.
If you are an insurance company
If a profile misstates your products, availability or terms, point us at the official page or document that has it right and we will re-verify against it. We will not remove accurate information, and a correction request is not a commercial conversation.
Something abusive in a customer submission
That has its own route. Every published customer submission carries a report control beside it on the company profile, which takes the submission down immediately and returns it to the moderation queue. Use that rather than this page.
How to reach us
No channel is open yet. There is no email address and no form, and we would rather say so than publish an address nobody reads or a form that quietly discards what you wrote. When one exists it will be on this page.