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Trupanion insurance

  • pet

Last verified 2026-10-01

Every statement below is drawn from the sources listed at the foot of the page, and each fact names the one it came from.

Official website
https://www.trupanion.com/

Overview

Founded
2000
Headquarters
Seattle, Washington

Products

Insurance products
  • pet
Underwritten by
American Pet Insurance Company (APIC)

Where it is available

States available
all 50 states, the District of Columbia and Puerto Rico

Coverage

Coverage types
  • New, unexpected illnesses and injuries
  • Surgeries, diagnostic tests, and dental
  • Behavioral and physical therapy
Source:Trupanionverified 2026-10-01
Waiting periods
five-day waiting period for injuries and a 30-day waiting period for illnesses
Source:Trupanionverified 2026-10-01
Age restrictions
all cats and dogs under 14 years of age are eligible to enroll
Source:Trupanionverified 2026-10-01
Eligibility notes
dogs and cats only, no breed restrictions; owner must live in the United States, Canada or Puerto Rico, or at any US military base worldwide
Source:Trupanionverified 2026-10-01

Getting a quote

How to get a quote
  • online
Source:Trupanionverified 2026-10-01

Claims

How to file a claim
  • direct payment to the veterinary hospital via Trupanion software

Customer service

Customer service channels
  • phone
  • email
  • live chat
Source:Trupanionverified 2026-10-01

Limitations

Notable limitations
  • vet exam fees and taxes are not included in the policy
  • wellness and routine care fall outside of coverage
  • pre-existing conditions are not eligible for coverage
  • preventable conditions, such as certain parasites and dental problems that arise from missed routine cleanings, are excluded
Source:Trupanionverified 2026-10-01

Other verified information

Claim submission window
12 months from the date of service
Source:Trupanionverified 2026-10-01
Customer reviews

Where to read reviews of Trupanion

We do not republish other sites' reviews, so there are no quotes or scores here. These are the places that host reviews of Trupanion, and each link goes to that company's own profile there. We did not write them, we do not moderate them, and we have no relationship with any of these sites.

Evidence

Sources behind this page

Each fact above names one of these. The tier is where the document sits in our source hierarchy, and the retrieval date is when we last pulled the page.

  1. U.S. Securities and Exchange Commission (EDGAR)Tier 1 · Government and regulators

    Trupanion, Inc. Annual Report on Form 10-K for the fiscal year ended December 31, 2025

    Retrieved 2026-09-29

  2. TrupanionTier 2 · The company itself

    What Does Pet Insurance Cover

    Retrieved 2026-10-01

  3. TrupanionTier 2 · The company itself

    When does my coverage begin?

    Retrieved 2026-10-01

  4. TrupanionTier 2 · The company itself

    Is my dog or cat eligible for pet insurance?

    Retrieved 2026-10-01

  5. TrupanionTier 2 · The company itself

    Get a Quote

    Retrieved 2026-10-01

  6. TrupanionTier 2 · The company itself

    Contact Us

    Retrieved 2026-10-01

  7. TrupanionTier 2 · The company itself

    What Doesn't Pet Insurance Cover

    Retrieved 2026-10-01

  8. TrupanionTier 2 · The company itself

    The New Pet Insurance Claims Experience

    Retrieved 2026-10-01