Founded Differs 2016 Source: Ethos verified 2026-09-30 1851 Source: MassMutual verified 2026-10-01 Company type Unknown on one side licensed producer and third-party administrator Source: Ethos verified 2026-09-30 Not verifiedHeadquarters Unknown on one side Not verifiedSpringfield, Massachusetts Source: MassMutual verified 2026-10-01 Insurance products Same Source: Ethos verified 2026-09-30 Source: MassMutual verified 2026-09-30 Underwritten by Unknown on one side Banner Life Insurance Company Protective Life Insurance Company North American Company for Life and Health Insurance CMFG Life Insurance Company and MEMBERS Life Insurance Company (TruStage) Ameritas Life Insurance Corp.Source: Ethos verified 2026-09-30 Not verifiedStates available Unknown on one side the District of Columbia and every U.S. state except New York Source: Ethos verified 2026-09-30 Not verifiedStates licensed Unknown on one side Not verifiedall states, the District of Columbia, and Puerto Rico Source: MassMutual verified 2026-10-01 Coverage types Differs fully underwritten and simplified issue term term life insurance flexible premium adjustable indexed universal life insurance term and whole life insurance simplified term life insurance without medical examsSource: Ethos verified 2026-09-30 Source: MassMutual verified 2026-10-01 Age restrictions Unknown on one side ages 20 to 85 Source: Ethos verified 2026-09-30 Not verifiedEligibility notes Differs All U.S. citizens ages 20 to 85 can apply. If you're between 66 and 85, you qualify for our guaranteed-issue whole life policy and are automatically approved. Applicants ages 20 to 65 are eligible for our term policies. No medical exams are required.Source: Ethos verified 2026-09-30 Algorithmic Underwriting: ages 17-59, physical exam and labs required MassExpress Fluidless: ages 17-50, no physical exam or labs requiredSource: MassMutual verified 2026-10-01 How to get a quote Differs Source: Ethos verified 2026-09-30 through a financial professionalSource: MassMutual verified 2026-10-01 Free look period Unknown on one side 30 day period to cancel coverage Source: Ethos verified 2026-09-30 Not verifiedHow to file a claim Differs beneficiary files a claim with the insurance carrierSource: Ethos verified 2026-09-30 Source: MassMutual verified 2026-10-01 Customer service channels Differs Source: Ethos verified 2026-09-30 phone email online dashboardSource: MassMutual verified 2026-10-01 Mobile apps Unknown on one side Not verified MassMutual App (Apple App Store, Google Play)Source: MassMutual verified 2026-10-01 Notable limitations Differs Products and their features may not be available in all states. Complimentary W&T services offered through the perks rider not available in WA and SD; W&T services not available in AK and LA.Source: Ethos verified 2026-09-30 Some product, product features, or underlying investment options may not be available in all states Products are generally not available for purchase outside the United StatesSource: MassMutual verified 2026-10-01 Financial strength ratings Unknown on one side Banner Life Insurance Company: A+ (Superior), A.M. Best Banner Life Insurance Company: A (Stable), S&P Global Protective Life Insurance Company: A1, Moody's Investors (as of March 2025) Protective Life Insurance Company: A+ (Superior), A.M. Best (as of March 2025) Protective Life Insurance Company: AA-, S&P Global (as of March 2025) North American Company for Life and Health Insurance: A+, A.M. Best (as of Aug 13, 2025) North American Company for Life and Health Insurance: A+ (Strong), S&P Global (as of May 15, 2025) North American Company for Life and Health Insurance: A+ (Stable), Fitch Ratings (as of June 17, 2025) CMFG Life Insurance Company: A (Excellent), A.M. Best (as of December 2025) CMFG Life Insurance Company: A2 (Stable), Moody's Investors (as of January 2026) Ameritas Life Insurance Corp.: A+ (Strong), S&P Global (as of 2/28/2024) Ameritas Life Insurance Corp.: A (Excellent), AM Best (as of 5/15/2024)Source: Ethos verified 2026-09-30 Not verified